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Buyer’s Guide to VBP Training

If you are searching for a VBP Training partner, you will want to ask plenty of questions to find the right fit for your agency. 

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Here are some questions to ask when you are shopping for a VBP training partner: 


  • Is the platform easy to implement? How quickly can we be up and running?
  • What courses do you offer? 
  • How much additional work will this add to my staff?
  • Will we be bombarded with questions from caregivers completing training?
  • Is your training offered in multiple languages?
  • Is your support offered in multiple languages?
  • How is progress tracked? Is there a dashboard?
  • How do you follow up with caregivers who are having trouble completing the training?
  • Is the platform easy to use - even if our caregivers are not tech-savvy?


It’s important to find a VBP Training partner that feels like an extension of your team. At, we make sure each client has a dedicated Account Manager to set up the platform, train the team on how to use it, and to check in with the team on a regular basis to review results. We don’t stop there! We offer multilingual white glove support to ensure each caregiver and employee successfully makes it through the training program.

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