ONBOARDING AND ORIENTATION FAQS
Onboarding is the process of integrating new hires into an organization. More specifically, it includes setup of the new hire's workstation, orientation with new colleagues and managers, familiarization with work processes, expectations and cultures, alignment with a company's mission, vision and values, and other elements designed to maximize a new employee's performance potential in their job.
Orientation is typically a one time event that welcomes the new hires to the company. It is less personal, and is more of a general overview of the company. In contrast, onboarding is a series of events that helps each new hire individually progress into their role and it is specific to their unique position.
Virtual onboarding is done through the computer and does not require a face to face meeting, whereas in-person onboarding takes place in a physical location and is face to face. Virtual onboarding is efficient and cost effective. An added benefit is that some virtual onboarding providers, such as showd.me, feature a multilingual platform, so all employees can get onboarded in their native language.
Pulse surveys are an efficient way for companies to measure employee feedback using short, frequent check-ins. Pulse surveys reveal how a company is doing in the eyes of their employees on topics such as employee satisfaction, job role, communication within and between departments, work relationships, and corporate culture.
Turnover rate refers to the percentage of employees that exit a company within a certain period of time. It is important to track both turnover rate and why employees are leaving. Employees leave jobs for many reasons, but some common reasons include a clash with the manager, no room for advancement, low wages and lack of benefits. Exit interviews help employers identify the reason that the turnover rate is high so that they can address these issues before they become a bigger issue. A high turnover rate impacts employee morale, and can unnecessarily burden team members who stay with additional workload. Therefore, it is important to keep an eye on your company’s turnover rate and address it before it becomes an issue.