The Secret to Hiring and Retaining Case Workers During Unprecedented Times

Post - The Secret to Hiring and Retaining Case Workers During Unprecedented Times

Hiring and retaining healthcare workers was hard even before the COVID-19 pandemic. But, by the end of 2021, at least 20 percent of healthcare employees had quit their jobs because they felt burned out or demoralized. Up to 75 percent of them reported symptoms of mental health conditions like PTSD and depression.

Despite these trends, some healthcare organizations have successfully overcome in-service training challenges by adapting to the new normal. And, by working with Online Training Providers, healthcare organizations can effectively manage their caseloads instead of turning away cases due to staffing shortages. 

Common Recruitment and In-Service Training Challenges

Recruitment and ongoing employee training can present challenges to HR professionals in healthcare. Some of the most common difficulties include:

  • Lengthy hiring processes that can require up to six in-person meetings.
  • Abundant paperwork that takes a lot of time for prospective hires to complete and HR to process.
  • Competition from other jobs that pay similar wages (sometimes without the stress that comes from working in healthcare’s high-stakes, fast-paced environment).
  • Language barriers that prevent employees from completing their training.

The unprecedented times of a pandemic have only heightened these and other concerns. But, healthcare organizations no longer need to turn away cases due to staffing shortages, because provides simple and effective solutions for hiring, developing, and retaining employees while staying fully compliant.

💡 Train Case Workers in Hours Instead of Weeks makes it easy to hire and retain caseworkers. Applicants can be trained and ready for their first case within hours instead of weeks.

Upon logging into the platform, each employee can easily fill out onboarding paperwork (w-2s, direct deposit, availability, and more), sign paperwork, review orientation presentations and handbooks, attend live or recorded video sessions, and more. No app is needed to access the platform, which eliminates technical barriers that can make onboarding even more challenging. By simplifying the process, more new hires can get up to speed and start caring for patients.

▶️  Watch: Getting Started with

💡 Setup Case Workers for Success follows up with new hires to keep them moving through the process and offers multilingual support via text message, email or live chat, allowing every employee to get the assistance they need.

Popular languages include:

  • Creole
  • English
  • French
  • Mandarin
  • Russian
  • Spanish

💡 Train Your Case Workers Remotely and On-Demand

Employee onboarding doesn’t have to take place at your office. recreates your current onboarding experience and puts it online in a centralized portal, where new hires can seamlessly complete every step, from anywhere, at any time, in their native language. Over 90% of all applicants are highly satisfied with the platform. 

Training, required forms, and content can target case workers of all experience levels. Whether they have worked in healthcare for years or they are just getting started, provides an employee orientation experience that prepares them for working in the real world.

See How Can Help You Succeed During Unprecedented Times provides multilingual support to encourage and support every individual as they complete their online onboarding and orientation. In a recent survey, over 78% of all case workers complete every new hire requirement when using, vs 40% without These positive results mean healthcare organizations can attract and retain the case workers needed to succeed no matter how the world changes.

See how our innovative hiring, training and engagement solutions can help you increase your bottom line and improve client outcomes. Request a demo to experience how much easier hiring and retaining case workers can be when you use the right technology. Even better, your team can be up and running within 48 hours!

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