When you buy a franchise, you are buying into an established business model. This comes with a certain level of protection against lawsuits. However, as any business owner can tell you, no amount of protection is 100% guaranteed.
This blog post will discuss some steps to help protect quick service restaurants from being sued. By following these tips, you can rest assured knowing that your restaurant is less likely to face legal action.
Keep a Clean Restaurant
As a franchise owner, you are responsible for ensuring that your employees follow proper food handling procedures to prevent cross-contamination. Cross-contamination occurs when harmful bacteria or viruses are transferred from one food item to another. This can happen if food is not cooked correctly, utensils and equipment are not clean, or food is not stored properly. Cross-contamination can lead to serious illness and, in some cases, death. As such, you must take steps to prevent cross-contamination in your franchise.
Quick service restaurants should store raw meat and poultry below cooked food in the refrigerator and leftovers in airtight containers.
Your employees should know how to properly wash their hands and cook food to the correct temperature. They should also be aware of the signs and symptoms of foodborne illness so they can report any potential problems immediately.
Educate Employees About Harassment
As a franchise owner, you are responsible for the actions of your employees. If one of your employees is accused of harassment, you could be held liable. Therefore, it is crucial to take steps for sexual harassment prevention.
One way to do this is to educate your employees about what constitutes harassment with sexual harassment training. Make sure they understand that harassment can include things like making offensive comments or jokes, physical contact, and unwelcome sexual advances. Tell them they should report any incidents of harassment to you immediately.
You should also have a clear policy in place that prohibits harassment. Make sure all of your employees are aware of the policy and what it entails. If you receive a complaint, take it seriously and investigate immediately. If you find that an employee has violated the policy, take appropriate disciplinary action.
How On-demand Training Can Help
To protect your franchise from a lawsuit, it is essential to ensure that all employees receive appropriate food safety and anti-harassment training. Employees can access training materials anytime and from any location with on-demand training. This allows them to complete training at their own pace and ensures they have the most up-to-date information.
You can also customize on-demand training to meet the needs of your franchise. This means you can create specific training modules for food safety, customer service, and harassment prevention. By doing this, you can ensure that all employees are appropriately trained on the most important topics to your business.
Protect Your Franchise with showd.me
It’s hard to find good food safety and sexual harassment training that is also compliant and multilingual.
Not only is it hard to find good training resources, but it can also be expensive. And if you need workplace training in multiple languages, that can add even more cost and complexity.
showd.me offers food safety and anti-harassment training that is 100% compliant and multilingual. Our online training content is easy to understand and customize, so all employees will be able to learn in their native language.
Ready to learn how to protect your franchise from a potential lawsuit? Request a demo.