Communication, Coaching, and Feedback

At the end of this course, you will be able to:

  • Recognize common communication challenges
  • Identify appropriate communication methods
  • Understand the 5 basic principles of effective questioning
  • Use active listening
  • Recognize the importance of giving specific, timely feedback
  • Deliver high impact feedback
  • Coach in a way that will help develop and improve the performance of your
    employees
  • Identify coaching opportunities for different performance levels