In today’s business climate, more and more employees are working remotely. According to the National Bureau of Economic Research, after the COVID-19 pandemic the percentage of people working from home in the United States rose from 5% to 37%. While this arrangement has many advantages, it also presents some challenges – notably when it comes to training. A huge number of organizations have had to adopt remote training models and the sudden shift has led to companies struggling. After all, how can you effectively train someone who is not physically present in the workplace, especially in the home care industry?
In this blog, we will go step by step and discuss how to launch a remote training initiative quickly and effectively. Whether you are new to online training or you are looking for ways to improve your current training program, this blog will explain how to train your caregivers more efficiently in a remote setting.
1.Establish Clear Goals and Expectations for Training
In any workplace, it is essential to set clear goals and expectations for training. When caregivers know what is expected of them, they are more likely to engage with the material and make the most of the training experience. However, without a clear purpose, training can quickly become a waste of time and resources.
In a remote workplace, this is even more important. With caregivers spread out across different locations, it can be challenging to ensure everyone is on the same page. Establishing clear goals and expectations at the outset of a training program can help ensure everyone gets the most out of the experience.
Here are some best practices for setting clear goals and expectations for training in a remote workplace:
- Define the objectives of the training program.
- Determine what you hope to accomplish with the training. This will allow your caregivers to know the basic objectives that they will be studying to learn. This also allows training managers to be organized with their thoughts and their teaching. Also, determine what your main goal of the training is. Is it for higher satisfaction rates amongst clients? Is it for quicker and more efficient care? Answering these questions will help you measure the effectiveness of your training program.
- Communicate the objectives to all caregivers who will be participating in the training.
- Always allow clear and open communication with your caregivers. Explain the objectives and their importance, and also ask for input on additional topics that they would like to cover. With platforms like showd.me, courses can be easily added on demand by talking with your dedicated Account Manager. This allows you the freedom to customize your training to the needs of your agency and your caregivers.
- Determine how trainers will monitor the progress of caregivers during and after the training.
- Measuring results is the best way to determine if training is working. Trainers should be able to look at their results and get feedback to know what they should improve on for the continuation of their training sessions. Use a Variety of Methods to Deliver Training Content
One key to effective training is ensuring you use a mix of methods to deliver the content. Don’t just rely on one approach, such as written materials or lectures. It is important to remember that all people have different learning styles! Ask your caregivers what their learning styles are, and cater to them as best as possible. Use a combination of techniques, such as video conferencing, webinars, and web-based training. This will help keep caregivers engaged and ensure that they’re able to absorb the material.
2. Reinforce Learning Through Practice
Another important tip is to allow caregivers ample time to practice what they’ve learned. In a remote workplace, this may mean setting up some simulated work tasks or providing access to practice materials. Hands on learning will allow caregivers to put everything they have learned to the test. By giving caregivers opportunities to put their new skills into practice, you can help them solidify their knowledge and build confidence in their abilities.
3. Celebrate Successes and Learn From Failures
Another way to ensure that your caregivers get the most out of their training is by celebrating successes and learning from failures. When caregivers do something well, take the time to give them positive feedback. This will encourage them to keep up the good work.
Similarly, don’t be afraid to politely point out when an employee makes a mistake. Use it as an opportunity to explain what they could have done better and how they can avoid making the same mistake in the future.
These steps ensure that your caregivers are constantly learning and growing, even in a remote workplace.
4. Follow Up After the Training
Finally, remember to follow up with caregivers after they’ve completed the training. See how satisfied they were with the training course and the topics covered, and check in regularly with them to see how they’re doing and offer any additional support they may need.
In addition to checking in, you could also assign a mentor to each caregiver to make sure they have someone to talk to when issues arise. A mentor will provide encouragement, candid feedback, and make the caregiver feel more connected to the agency. They can also help answer training related questions or fill in knowledge gaps.
Taking these steps can help ensure that your caregivers can effectively apply what they’ve learned in the workplace.
5. showd.me and Training For a Remote Workplace
showd.me is a remote company, so we understand the challenges of training caregivers in a remote workplace.
We help home care agencies deliver remote training to their caregivers. With our platform, you can efficiently provide training content to caregivers regardless of location. We have dedicated Account Managers who are there every step of the way to ensure that your caregivers have the support they need to complete their necessary training courses and stay compliant.
For example, with showd.me, new caregivers can complete their orientation and onboarding training on-demand from the comfort of their homes! We also provide multilingual customer service using chat, email, or text messages to ensure that new caregivers get the assistance they need.
Request a demo of our platform today.